Why Invest?
Long-term partnerships combined with a high quality customer base results in predictable, growing earnings while as a business we are highly cash generative due to being capital light. We pursue a progressive distribution policy with a pay-out of 80-90% of adjusted net income.
About Our Business
Telecom Plus trades under the name Utility Warehouse (UW), we are a unique UK multi-service provider with a purpose: to stop households wasting time and money on essential services. UW is the UK’s only genuine multiservice utility provider – offering customers energy, broadband, mobile and insurance – and is fully regulated by Ofgem, Ofcom and the Financial Conduct Authority.
Business Model
We bundle essential home services together to give UW customers peace of mind, sustainable long-term savings, a simple single monthly bill, and award-winning customer service; these ensure our customers stay with UW for far longer than our competitors. The combination of higher revenues per customer (from taking multiple services) and lower churn generate a significantly higher average customer lifetime value.
By having a single set of central overheads for our multiple revenue streams, we are able to make substantial cost savings due to operating efficiencies. Therefore we have a sustainable, structural cost advantage which enables us to offer the best value across our range of services and offer significant savings year after year.
We provide sustainable long-term savings and the simplicity of a single monthly bill to customers as well as award-winning customer services to provide ongoing support.
