skip to main content

Cookie Notice


Our website (www.telecomplus.co.uk/) uses cookies and other similar tracking technologies, such as pixels, plugins, scripts, tags and device fingerprinting (which we collectively refer to as "cookies" in this Cookie Notice).
 
We use cookies for many reasons, for example to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website.
This Cookie Notice describes:

  • what cookies are;
  • our use of cookies;
  • how you can manage cookies used on our website;
  • privacy;
  • further information; and
  • changes to this Cookie Notice.

What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, smart phone, tablet or other electronic device. Cookies contain information that is transferred to your device's hard drive and some cookies may collect personal data about you. You can find more general information about cookies at: www.aboutcookies.org or www.allaboutcookies.org.


Our use of cookies

We want you to understand the different types of cookies that are used on our website.  These may be set by us, or by third parties who provide functionality embedded in or connected to our website. We use a variety of types of cookies for the following purposes:
  • Strictly necessary cookies: these are cookies strictly necessary for the performance of our website, for example cookies that enables website content to be delivered securely and efficiently.
  • Non-essential cookies, which will include
    • Performance cookies: these cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
    • Functionality cookies: these cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

You can find more information about the individual non-essential cookies we use on our website and the purposes for which we use them in the table below:

Name Description Category Expiry
AWSALB AWS ELB application load balancer Strictly necessary 6 days
AWSALBCORS Used to attribute commission to affiliates when you arrive at the website from an affiliate referral link. It is set when you click on one of our links and used to let the advertiser and us know the website from which you came. Strictly necessary 6 days
ASP.NET_SessionId This domain is owned by Investis which provides functionality for load balancing and maintaining user sessions on the website. Strictly necessary 0 days
_conv_v This cookie is the visitor-centric cookie that has a lifetime of max 6 months from the last update time. Strictly necessary 0 days
_conv_s Convert AB testing Strictly necessary 0 days
AWSALB Used to attribute commission to affiliates when you arrive at the website from an affiliate referral link. It is set when you click on one of our links and used to let the advertiser and us know the website from which you came. Strictly necessary 6 days
_cfuvid The _cfuvid cookie is used by Cloudflare to distinguish individual users who share the same IP address for the purpose of enforcing rate limiting rules. Strictly Necessary 0 days
__CSRFCOOKIE This cookie name is used for protection against cross-site request forgery (CSRF) attacks and helps prevent certain types of in-browser attacks that could compromise user accounts. Strictly Necessary 0 days
__cf_bm The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. This is a CloudFoundry cookie Strictly Necessary 0 days
__CookieConsentV300 _Cookieconsent cookie is a plugin used to comply with EU guideline Strictly necessary 0 day
_ga This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. Performance 0 days
YSC This cookie is set by YouTube to track views of embedded videos. For more information about Google's processing of your personal data, please consult Google's Privacy & Terms site. Performance 0 days
_conv_r This cookie name is used to hold the referral data for the current visitor, including source name, referral medium, and referrer search terms. It is overwritten each time the visitor comes from a new referrer. Performance 0 days
_ga_xxxxxxxxxx NAUsed by Google Analytics to identify and track an individual session with your device. Performance 0 days
_uetvid This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. Performance 0 day
_hjid Hotjar cookie. This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. Performance 0 day
_gaexp Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in. For more information about Google's processing of your personal data, please consult Google's Privacy & Terms site. Performance 0 day
_hjIncludedInSessionSample This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's daily session limit. Performance 0 day
_gclxxxx This cookie is set by Google Analytics and is used to store and track conversions.Google conversion tracking cookie. Performance 0 day
_ga_xxxxxxxxxx NAUsed by Google Analytics to identify and track an individual session with your device. Performance 0 day
_hjTLDTest When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. Performance 0 day
_hjIncludedInPageviewSample This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. Performance 0 day
_hjAbsoluteSessionInProgress This cookie is used by HotJar to detect the first pageview session of a user. This is a True/False flag set by the cookie. Performance 0 day
_lfa This cookie is used by Leadfeeder to track visitor behavior on the website to build visitor profiles for improving site analytics and marketing effectiveness. Performance 0 day
_conv_r This cookie name is used to hold the referral data for the current visitor, including source name, referral medium, and referrer search terms. It is overwritten each time the visitor comes from a new referrer. Performance 0 day
_gaexp Used to determine a user's inclusion in an experiment and the expiry of experiments a user has been included in. For more information about Google's processing of your personal data, please consult Google's Privacy & Terms site. Performance 0 day
AID The "AID" cookie is set when you visit a website that uses Google's advertising services or displays Google ads. It helps collect information about your browsing behavior and interests across different websites to deliver targeted advertisements. Performance 0 day
vuid These cookies are used by the Vimeo video player on websites. Marketing cookies 1 year
ajs_anonymous_id These cookies are generally used for Analytics and help count how many people visit a certain site by tracking if you have visited before. This cookie has a lifespan of 1 year. Marketing cookies 0 day
__cf_bm This is a CloudFoundry cookie Marketing cookies 0 day
_gat_xxxxxxxxxxxxxxxxxxxxxxxxxx This cookie is part of Google Analytics and is used to throttle the request rate, limiting the collection of data on high traffic sites.Google Analytics Cookies. Marketing cookies 0 day
1P_JAR This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. Marketing cookies 0 day
_dlt This cookie is associated with Google's real time bidding advertising exchange. The main purpose of this cookie is targeting. Marketing cookies 0 day
PREF This cookie, which may be set by Google or Doubleclick, may be used by advertising partners to build a profile of interests to show relevant ads on other sites. It works by uniquely identifying your browser and device. Marketing cookies 0 day
_fbp Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers Marketing cookies 0 day
aam_uuid This cookie is associated with the Adobe Audience Manager ID - Data Management Platform (DMP). It is used to assign a unique ID when a user visits a website. Marketing cookies 0 day
APISID This DoubleClick cookie is generally set through the site by advertising partners, and used by them to build a profile of the website visitor's interests and show relevant ads on other sites. This cookie works by uniquely identifying your browser and device. Marketing cookies 0 day
ajs_user_id This cookie helps track visitor usage, events, target marketing, and can also measure application performance and stability. Cookies in this domain have lifespan of 1 year. Marketing cookies 0 day
anj This cookie contains data denoting whether a cookie ID is synced with an AppNexus partner. Marketing cookies 0 day
_D9J This cookie carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the said website. Marketing cookies 0 day
ajs_group_id These cookies track visitor usage and events within the website. Cookies in this domain have lifespan of 1 year. Marketing cookies 0 day
VISITOR_PRIVACY_METADATA YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Marketing cookies 5 months
VISITOR_INFO1_LIVE YouTube is a Google owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Marketing cookies 5 months
_conv_r Provided by Convert, this cookie holds the referral data for the current visitor. It is overwritten each time a visitor comes from a new referrer or source. Marketing cookies 180 days