Board of Directors

Charles qualified as a chartered accountant with KPMG in 1984 and was subsequently employed by Kleinwort Securities as an investment analyst in the media and communication sectors.

Between 1985 and 1988, he was head of corporate finance and development at Carlton Communications Plc and then Quadrant Group Plc. In March 1988 he left Quadrant Group to set up The Peoples Phone Company Plc, which was subsequently purchased by Vodafone in December 1996. He joined the company in February 1998.

Stuart became sole CEO in 2024, having been made Co-CEO in 2021 after two years as COO.

He joined Telecom Plus in 2016 as Legal & Compliance Director and then moved on to become Commercial Director, managing all commercial activity, including our key commercial relationships and customer proposition, before becoming COO in 2019. Stuart began his career as a corporate lawyer at Slaughter & May after reading law at Oxford University. He then worked in senior roles at RSA Insurance Group PLC and TSB Banking Group PLC, prior to joining Telecom Plus in January 2016.

Nick joined the company in January 2015 as Chief Financial Officer. Prior to this, Nick was Group Finance Director of Hanover Acceptances, a substantial diversified private company with holdings in the food manufacturing, real estate, and agribusiness sectors.

He was previously employed at Kingfisher plc, where he was responsible for the group’s financial planning and analysis functions. Prior to this, he held senior strategic and development roles within Castorama and the Walt Disney Company, having started his career as a management consultant at the Boston Consulting Group. Nick also has an MBA from the Harvard Business School. 

As Chief Brand & Marketing officer at BT, Suzi was part of the team who transformed the business, prior to which she held senior leadership roles at Capital Radio Group, Orange, the BBC, KPMG Consulting and Procter & Gamble Europe.

Suzi was an independent non-executive director at The AA until its successful sale to private equity in March 2021. She is an independent non-executive at Zegona Communications where she is Chair of the Remuneration and Nomination Committee, and is also an independent non-executive director at JD Sports Fashion PLC. Suzi joined the company in July 2020 as an independent non-executive director. 

Andrew’s career spans over 30 years in the UK financial services industry. He is the Chairman of SO-SURE Insurance, a specialist digital personal lines insurance provider.

He was the founder and CEO of Swiftcover.com and Chairman of IIC NV from 2004 to 2009 and an executive director of Churchill Insurance before this. He was also the senior independent non-executive director of AA PLC, the UK’s leading provider of roadside assistance, and the Chairman of ATEC Group Limited, a specialist digital insurance group. Andrew joined the company in November 2016 as an independent non-executive director. 

Phil is a highly experienced insurance leader with a strong entrepreneurial background who has had both executive and non-executive roles at some of the UK's most successful insurance businesses. Phil started his insurance career at Lloyd's of London before moving to NIG where he became managing director and an executive director of The Churchill Group.

His most recent executive position was at Liverpool Victoria Insurance as part of a transformation team that over 10 years tripled the size of the business. Phil's non-executive experience includes FCA regulated roles at AA Insurance Services, where he Chaired the Remuneration Committee, and Ardonagh Advisory, where he chaired the Audit & Risk Committee and the Remuneration Committee. He is currently NED chair of Prestige Insurance Holdings. Phil trained as a Chartered Accountant at Price Waterhouse after studying economics at UCL.

Gemma is an experienced Non-Executive Director and FCA-approved Chair, who built two digital businesses and combines an entrepreneurial track record with a robust approach to governance - serving on remuneration and nominations committees. She is a Board Champion for ESG and Consumer Duty, and a Partner on AI.

She is also the FCA-approved Chair for the Authorised Corporate Director (ACD) of a joint venture between Schroders and Lloyds Banking Group and was previously a board director for a global sustainable energy solutions company. Gemma is a Non-Executive Director of Oberon Investments Group PLC and Saga PLC.

Bindi has deep experience in technology and innovation having held senior board, investment and advisory roles across the technology sector in Europe. Bindi is currently a non-executive director at Zigup PLC (formerly Redde Northgate PLC), and a Venture Partner at Molten Ventures Plc, a European Technology Venture Capital Fund. Bindi also serves on the University of East London Board of Governors, where she is also Chair of the Ethics Advisory Committee.

Bindi has previously held a variety of senior technology roles, including as a Digital Advisory Board member at The Very Group and Centrica, as well as senior roles at Silicon Valley Bank, Microsoft Ventures and PwC. Bindi joined the company in August 2024 as an independent non-executive director.

David joined Telecom Plus in April 2009 and is Head of Finance and Company Secretary. Prior to this, he worked in mergers and acquisitions at the investment bank Rothschild in London.

David qualified as a Chartered Accountant with KPMG and whilst there he undertook a secondment to the Takeover Panel.